Frequently Asked Questions
Expert advice and support for your professional hardware needs.
Do all power tools come with a manufacturer warranty?
Yes, every power tool sold at Power Tool Specialist includes a full manufacturer warranty, typically ranging from 1 to 3 years depending on the brand.
How long does shipping take for heavy machinery?
Standard shipping for handheld tools takes 3-5 business days, while heavy machinery or stationary saws may require freight shipping, taking 7-10 business days.
What is your return policy for used equipment?
We offer a 30-day return policy for unused tools in their original packaging. Tools that have been used can only be returned if a mechanical defect is present.
Do you offer bulk discounts for contractors?
Absolutely. We provide tiered pricing for bulk orders and professional accounts. Please contact our sales team for a custom quote on large volume purchases.
Are batteries and chargers included with cordless tools?
This varies by listing. 'Bare Tool' versions do not include batteries or chargers, while 'Kits' include everything you need to start working immediately.
Is technical support available if I have trouble with my tool?
Yes, our team of specialists is available via phone or email to provide technical guidance, troubleshooting, and advice on tool maintenance.